Managing the Order Dashboard

It includes three different views, each tailored for different use cases:

Accessing the Order Dashboard

• Go to your admin dashboard.
• Click Orders from the left-hand menu to access the dashboard.

Dashboard Views

1. Board View (Recommended for Real-Time Management)

• Real-time updates: No need to refresh the page.
• Orders move left to right across status columns.
• The icon on the left of each order indicates the service type (Pickup, Delivery, Dine-in).
• Color coding shows the current order status at a glance.
• Click on any order to:
  • View details
  • Change the order status
  • Modify estimated ready time
  • Take additional actions

Extra Tools at the Top:

• Zoom in/out for better readability
• Toggle unconfirmed orders visibility
• Adjust quick service settings for each service type

2. List View (Ideal for Searching & Reporting)

• Displays the latest 10, 25, or 50 orders.
• Not ideal for active order tracking, but perfect for:
  • Searching for specific orders
  • Filtering by customer, date, or service type
  • Exporting data for reports

Use filters to quickly find and manage individual orders.

3. Bump Screen View (For Kitchen Staff)

• A Digital Kitchen Display System (KDS) for efficient back-of-house operations.
• Designed to help kitchen teams manage order preparation and timing.
• (Check out our dedicated Bump Screen tutorial for full details.)

Pro Tips

• Keep your order statuses updated to maintain workflow visibility.
• Use the Board View during service hours for real-time tracking.
• Export order data regularly to review performance and resolve issues quickly.

With the Order Dashboard, your team can deliver faster, stay better organized, and offer a more seamless experience for your customers.

Related Articles

1. Managing Orders & Bookings
2. How to Create and Manage Your Menus
3. Set Maximum Orders Per Time Interval